Enhanced Service Plan
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LG Enhanced Service Plan
Maximize your investment through the LG Enhanced Service Plan.
Offering innovative and comprehensive service solutions tailored specifically to your business needs, the Enhanced Service Plan provides additional extended repair and service uplifts for all your LG products. Regardless of environment, installation or product requirements, LG makes it simple to not only enhance performance but ensure the service level throughout the life of your products is second to none. Expecting the most out of your products and depending upon the reliability and ease of ownership are just a few of the ways LG Enhanced Service Plan can work for you.
Advantages of Enhanced Service Plan
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Protects your product after expiration of the manufacturer's warranty and benefits beginning day one
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Maximize up time of your display unit with Quick Swap
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Eliminates the concern over costly repairs and service calls over the life of your products
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Avoid unseen budgetary or financial surprises relating to unexpected service events
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Cost of Enhanced Services is usually less than repair costs of the unit
Value-Add Enhanced Service Plan Options
Commercial TV
Digital Signage and Video Wall
Hospitality and Healthcare TV
Desktop and Medical Monitors
White-glove Quick Swap
White Glove swap service including installation and removal
72HR1
(Includes Installation and Removal)72HR1
(Includes Installation and Removal)72HR1
(Includes Installation and Removal)72HR1
(Includes Installation and Removal)Quick Swap *
Guaranteed lead times to help you plan
24HR1, 72HR1
24HR1, 72HR1
24HR1, 72HR1
24HR1, 72HR1
Extended Repair
Send an LG Authorized Service Technician for onsite service
3YR, 4YR, 5YR TTL Coverage
(Extended 1YR, 2YR, 3YR)4YR, 5YR, 6YR2 TTL Coverage
(Extended 1YR, 2YR, 3YR)3YR, 4YR, 5YR TTL Coverage
(Extended 1YR, 2YR, 3YR)4YR, 5YR, 6YR2 TTL Coverage
(Extended 1YR, 2YR, 3YR)Value-Add Enhanced Service Plan Options
White-glove Quick Swap
White Glove swap service including installation and removal
Commercial TV
24HR1, 48HR1
(Includes Installation and Removal)
Digital Signage and Video Wall
24HR1, 48HR1
(Includes Installation and Removal)
Hospitality and Healthcare TV
24HR1, 48HR1
(Includes Installation and Removal)
Desktop and Medical Monitors
24HR1, 48HR1
(Includes Installation and Removal)Quick Swap *
Guaranteed lead times to help you plan
Commercial TV
24HR1, 48HR1
Digital Signage and Video Wall
24HR1, 48HR1
Hospitality and Healthcare TV
24HR1, 48HR1
Desktop and Medical Monitors
24HR1, 48HR1
Extended Repair
Send an LG Authorized Service Technician for onsite service
Commercial TV
3YR, 4YR, 5YR TTL Coverage
(Ext. 1YR, 2YR, 3YR)
Digital Signage and Video Wall
4YR, 5YR, 6YR2 TTL Coverage
(Ext. 1YR, 2YR, 3YR)
Hospitality and Healthcare TV
3YR, 4YR, 5YR TTL Coverage
(Ext. 1YR, 2YR, 3YR)
Desktop and Medical Monitors
4YR, 5YR, 6YR2 TTL Coverage
(Ext. 1YR, 2YR, 3YR)*Replacement: LG certified reconditioned will be provided
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Not available to all destinations under the circumstances such as geographic locations, weather conditions, national or local disruption in transportation network (as operated and determined by shipping company). Service calls must be made by 2PM CST, calls received after cut off period will be processed the next day. Hours of operation Mon-Fri 8AM-6PM. Please call 888.865.3026 for service.
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6YR (a.k.a. Extended 3YR) coverage term is available for certain models only with a standard extended warranty. Quick Swap, Onsite Services does not apply with 6YR coverage term.
Various Service Options to Meet Your Application Needs
LG’s Enhanced Service Plan is a robust yet flexible service solution for your business, providing features starting from day one. Repair services after the manufacturer's warranty has ended and extended protection after a product purchase.
Enhanced Service Plan Ensures Restoration is Complete
LG’s Enhanced Service Plan ensures that an operational unit is on its way to your location and allows the maximum amount of uptime vital to your business needs.
LG’s Authorized Service Technicians
LG’s Enhanced Service is supported by a network of more than 3,000 Authorized Service Centers who specialize in the function, handling and repair of LG products. Our one point commercial customer dedicated help desk and nationwide support allows us to be in the right place, at the right time, every time.
Shipping & Logistics Handling
Shipping and logistics management of a defective product can be time consuming and stressful. We take the guesswork out of how a unit is packaged, picked up and delivered to an authorized service center by managing all of the shipping and logistic processes for you.
Fully Transferable within the United States
LG’s Enhanced Service grants all plan holders the ability to transfer the service contract to anyone within the United States. Given the constant change in our business world today, it's nice to know you can still attach protection, regardless of transition.
Please contact us for more information
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If you have additional questions or would like to purchase Enhanced Service Plan for your recently purchased displays, please contact your sales representative:
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Large Format/Video Wall/Commercial TV: 800.897.8871
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Hospitality/Healthcare TV: 800.228.1236
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Email Address: offering.desk@lge.com
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